We are in Atlanta City on 3393 Peachtree Rd NE, Atlanta, GA 30326.
Yes! If a product is out of stock in your desired size you will see a green “notify me” tab on the left side of the screen. Click it and you may enter your email address in to be notified if that item in that size becomes available again. You can also call our store to be added to a call list to receive a phone call! Also a great way to stay in the know about new arrivals and restocks is to become a fan on our Facebook page and follow us on Instagram.
I see items posted on Facebook and Instagram but I don’t see them on your website. Is there a way to order those and have them shipped to me?
Yes. If you see an item posted that is “in store only” and not available online you may always give us a call at 404-207-8214 ext 3 Mon-Sat 9am-6pm and we can process an order over the phone for these items.
I never received a confirmation email for my order but I thought I placed it. What is the status of my order?
If you did not receive a confirmation email shortly after placing your order that means we did not receive your order. Your payment more than likely was not accepted.
I keep trying to order but am not getting an email confirmation. When I check my bank account it shows I was charged. Did you receive my order?
No. Your order was not received by us. What you see on your bank account is a pre authorization that will go away soon. Reasons for this happening are usually associated with your payment not being accepted. Your bank may flag it as fraud to protect you. Other common reasons are if your billing address you’re entering on our website doesn’t match what the bank has on file for you, common when you’ve moved. You’ll know your order was successful and payment was received only when you get an email confirmation for the order.
No way! Give our web team a buzz at 404-207-8214 or email us at [email protected] and we will send you a prepaid label to return it to us!
You should expect to receive your refund within 14 working days of your item being processed in our warehouse. Please allow up to 2 days for items received in the warehouse to be processed and the return to be approved. From the day when your refund is processed, your bank may take up to 3 working days to credit the funds into your account.
Absolutely, especially we offer PayPal one of the most secured online payment gateway which can gurantee your money until you receive your order.
At the moment we only deliver orders within the US.